The overall goal of this program is to enable managers to learn and apply a practical approach to leading virtual teams. This is an especially important skill because teams are now the fundamental way in which work gets done within organization and teams existing now across geographic areas and meet virtually. Blending best practice and the latest research, our emphasis is on helping managers understand how to lead these dispersed, virtual teams. Upon completion, each learner will have completed a series of exercises that will enable them both to better manage teams in a virtual world.This IAAP-certified counts for 0.75 recertification points for the CAP certification under the Operational Functions content area. Email firstname.lastname@example.org with proof of completion of the course to obtain your certificate.